{"id":2379,"date":"2023-01-13T06:44:21","date_gmt":"2023-01-13T06:44:21","guid":{"rendered":"https:\/\/testdev.zym.sg\/website\/?post_type=faq&#038;p=2379"},"modified":"2025-08-08T09:15:42","modified_gmt":"2025-08-08T02:15:42","slug":"non-singtel-port-in-free-6-months-promo","status":"publish","type":"faq","link":"https:\/\/testdev.zym.sg\/website\/faq\/non-singtel-port-in-free-6-months-promo\/","title":{"rendered":"SG60 Non-Singtel Port in (Free 6 &#8211; 9 months promo)"},"content":{"rendered":"","protected":false},"featured_media":461,"template":"","meta":{"inline_featured_image":false},"acf":{"content":[{"question":"Who is eligible for this promo?","answer":"This limited-time promotion is exclusively for <b> new to ZYM Mobile customers<\/b> who port in their mobile number from an operator who is not under a Singtel Network. To be eligible, the ported-in number must not have been registered with ZYM within the last 12 month and port in to the below mentioned eligible plans:\r\n\r\n\u2714\ufe0f <b><u>Port in to a Roam PLUS 4G ($10.10 \/mth)<\/b><\/u>\r\nYou'll receive $10.10 monthly discount on your 7th - 12th months stay with us (Effectively, you're paying nothing for 6 months. This equates to a total saving of $10.10 x 6 = $60.60).\r\n\u2714\ufe0f <b><u>Port in to a Roam SMART 4G ($15.10 \/mth)<\/b><\/u>\r\nYou'll receive $15.10 monthly discount on your 7th - 12th months stay with us (Effectively, you're paying nothing for 6 months. This equates to a total saving of $15.10 x 6 = $90.60).\r\n\r\nFor 5G plan lovers, a partial discount is given. \r\n\r\n\u2714\ufe0f <b><u>Port in to a Roam ECO 5G ($10.10 \/mth)<\/b><\/u>\r\nYou'll receive $10.10 monthly discount on your 7th - 12th months stay with us (Effectively, you're paying nothing for 6 months. This equates to a total saving of $10.10 x 6 = $60.60).\r\n\u2714\ufe0f <b><u>Port in to a Roam POWER 5G ($22.10 \/mth)<\/b><\/u>\r\nYou'll receive $15.10 monthly discount on your 7th - 12th months stay with us (Effectively, you're paying $7 for 6 months. This equates to a total saving of $15.10 x 9 = $135.90).\r\n\r\nMonthly credits are applied to your ZYM account, offsetting your plan subscription only. Note that per-use charges (like roaming calls) and add-on purchases are still billable.\r\n\r\n<B>Do also take note<\/b> that if you are porting in from a 'Mystery\" Telco  (also a not-Singtel operator) to a Roam SMART 4G ($15.10 \/mth) or POWER 5G ($22.10 \/mth), you will instead get a super deal of $15.10 monthly discount to your SIM subscription on your 4th - 12th subscription month. (Total 9 months)\r\n"},{"question":"Which Telco falls under \"Mystery\" that gives free 9 months promotion?","answer":"The \u201cMystery Telco\u201d refers to telco providers that are eligible for a free 9 months port-in promotion with ZYM Mobile. If your current telco provider is not in the following list, it means your telco is considered the \u201cMystery Telco\u201d for this promotion:\r\n\r\n\u2714\ufe0f <b>Singtel, Starhub, M1 and SIMBA Telecom<\/b> (formerly TPG Singapore)\r\n\u2714\ufe0f <b>giga!<\/b> (owned by and uses StarHub\u2019s network)\r\n\u2714\ufe0f <b>GOMO<\/b> (owned by and uses Singtel\u2019s network)\r\n\u2714\ufe0f <b>MyRepublic Mobile<\/b> (uses StarHub\u2019s 5G network and M1\u2019s 4G network)\r\n\u2714\ufe0f <b>redONE, eight telecom, Cuniq <\/b> (uses StarHub\u2019s network)\r\n\u2714\ufe0f <b>Zero1, VIVIFI, CMLink SG<\/b>  (uses Singtel\u2019s network)\r\n\u2714\ufe0f <b>Changi Mobile, Geenet mobile, Gorilla Mobile <\/b>(uses M1\u2019s network)\r\n\u2714\ufe0f <b>Geenet mobile<\/b> (uses M1\u2019s network)\r\n\u2714\ufe0f <b>Maxx <\/b>(owned by and uses M1\u2019s network)\r\n\r\nIf you current Telco does not appear in this list - Congratulation! \r\nPort in to our Roam SMART 4G ($15.10 \/mth) or POWER 5G ($22.10 \/mth), you will instead get a super deal of $15.10 monthly discount to your SIM subscription on your 4th - 12th subscription month. (Total 9 months)"},{"question":"Please explain further on how the free 6 months work if I port in to a Roam PLUS 4G plan?","answer":"For example, you've ported in your number on 15 Jul 2025 for a Roam PLUS plan ($10.10 \/ month). You continue to pay the monthly subscription for first 6 months, then the next 6 months subscriptions are free. \r\n\r\n<b><u>The breakdown<\/u><\/b>\r\n\u2714\ufe0f Jul 2025: Even if it's not a full month, it counts as the first month.\r\n\u2714\ufe0f Aug 2025: 2nd month (Pay for the prorate month)\r\n\u2714\ufe0f Sep 2025: 3rd month (Pay $10.10)\r\n\u2714\ufe0f Oct 2025: 4th month (Pay $10.10)\r\n\u2714\ufe0f Nov 2025: 5th month (Pay $10.10)\r\n\u2714\ufe0f Dec 2025: 6th month (Pay $10.10)\r\n\ud83c\udf81 Jan 2026: 7th month (Free month)\r\n\ud83c\udf81 Feb 2026: 8th month (Free month)\r\n\ud83c\udf81 Mar 2026: 9th month (Free month)\r\n\ud83c\udf81 Apr 2026: 10th month (Free month)\r\n\ud83c\udf81 May 2026: 11th month (Free month)\r\n\ud83c\udf81 Jun 2026: 12th month (Free month)\r\n\u2714\ufe0f Jul 2026: From 13th month onwards, billing reverts back to usual $10.10 \/mth.\r\n\r\nNote: You aren't required to pay for the first six months all at once. After paying for your pro-rated first month and the second month in advance during your SIM activation, you can simply pay your bill by monthly as usual for the subsequent months until your \"promo months\" begin."},{"question":"Please explain further on how the free 6 months work if I port in to a Roam SMART 4G plan?","answer":"For example, you've ported in your number on 15 Jul 2025 for a Roam SMART plan ($15.10 \/ month). You continue to pay the monthly subscription for first 6 months, then the next 6 months subscriptions are free. \r\n\r\n<b><u>The breakdown<\/u><\/b>\r\n\u2714\ufe0f Jul 2025: (Pay for the prorate month)\r\n\u2714\ufe0f Aug 2025: 2nd month (Pay $15.10)\r\n\u2714\ufe0f Sep 2025: 3rd month (Pay $15.10)\r\n\u2714\ufe0f Oct 2025: 4th month (Pay $15.10)\r\n\u2714\ufe0f Nov 2025: 5th month (Pay $15.10)\r\n\u2714\ufe0f Dec 2025: 6th month (Pay $15.10)\r\n\ud83c\udf81 Jan 2026: 7th month (Free month)\r\n\ud83c\udf81 Feb 2026: 8th month (Free month)\r\n\ud83c\udf81 Mar 2026: 9th month (Free month)\r\n\ud83c\udf81 Apr 2026: 10th month (Free month)\r\n\ud83c\udf81 May 2026: 11th month (Free month)\r\n\ud83c\udf81 Jun 2026: 12th month (Free month)\r\n\u2714\ufe0f Jul 2026: From 13th month onwards, billing reverts back to usual. \r\n\r\nNote: You aren't required to pay for the first six months all at once. After paying for your pro-rated first month and the second month in advance during your SIM activation, you can simply pay your bill by monthly as usual for the subsequent months until your \"promo months\" begin."},{"question":"Does Roam ECO 5G plan have free 6 months too?","answer":"Roam ECO is essentially a Roam PLUS plan ($10.10 \/mth) that includes a 5G add-on ($7.00 mth) that transforms all local data into 5G connectivity. This total up to a monthly subscription of $17.10. \r\n\r\nWith this promotion, a $10.10 discount will be applied to your account during the designated \"promo months.\" (Note: Add-on is chargeable)\r\n\r\nFor example, if you port in your number on July 15, 2025, for a Roam ECO 5G plan ($17.10\/month):\r\n\u2714\ufe0f You'll pay the full monthly subscription for the first 6 months.\r\n\u2714\ufe0f For the next 6 months, you'll only pay $7 per month.\r\n\r\n<b>The breakdown<\/b>\r\n\u2714\ufe0f Jul 2025: (Pay for the prorate month)\r\n\u2714\ufe0f Aug 2025: 2nd month (Pay $17.10)\r\n\u2714\ufe0f Sep 2025: 3rd month (Pay $17.10)\r\n\ud83c\udf81 Oct 2025: 4th month (Pay $17.10)\r\n\ud83c\udf81 Nov 2025: 5th month (Pay $17.10)\r\n\ud83c\udf81 Dec 2025: 6th month (Pay $17.10)\r\n\ud83c\udf81 Jan 2026: 7th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 Feb 2026: 8th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 Mar 2026: 9th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 Apr 2026: 10th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 May 2026: 11th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 Jun 2026: 12th month (Pay $7 mth for the 5G add-on)\r\n\u2714\ufe0f Jul 2026: From 13th month onwards, billing reverts back to usual $22.10 \/mth.\r\n\r\nNote: You aren't required to pay for the first six months all at once. After paying for your pro-rated first month and the second month in advance during your SIM activation, you can simply pay your bill by monthly as usual for the subsequent months until your \"promo months\" begin.\r\n\r\n\r\n"},{"question":"Does Roam POWER 5G plan have free 6 months too?","answer":"Roam POWER is essentially a Roam SMART plan ($15.10 \/mth) that includes a 5G add-on ($7.00 mth) that transforms all local data into 5G connectivity. This total up to a monthly subscription of $22.10. \r\n\r\nWith this promotion, a $15.10 discount will be applied to your account during the designated \"promo months.\" (Note: Add-on is chargeable)\r\n\r\nFor example, if you port in your number on July 15, 2025, for a Roam POWER 5G plan ($22.10\/month):\r\n\u2714\ufe0f You'll pay the full monthly subscription for the first 6 months.\r\n\u2714\ufe0f For the next 6 months, you'll only pay $7 per month.\r\n\r\n<b>The breakdown<\/b>\r\n\u2714\ufe0f Jul 2025: (Pay for the prorate month)\r\n\u2714\ufe0f Aug 2025: 2nd month (Pay $22.10)\r\n\u2714\ufe0f Sep 2025: 3rd month (Pay $22.10)\r\n\ud83c\udf81 Oct 2025: 4th month (Pay $22.10)\r\n\ud83c\udf81 Nov 2025: 5th month (Pay $22.10)\r\n\ud83c\udf81 Dec 2025: 6th month (Pay $22.10)\r\n\ud83c\udf81 Jan 2026: 7th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 Feb 2026: 8th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 Mar 2026: 9th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 Apr 2026: 10th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 May 2026: 11th month (Pay $7 mth for the 5G add-on)\r\n\ud83c\udf81 Jun 2026: 12th month (Pay $7 mth for the 5G add-on)\r\n\u2714\ufe0f Jul 2026: From 13th month onwards, billing reverts back to usual $22.10 \/mth.\r\n\r\nNote: You aren't required to pay for the first six months all at once. After paying for your pro-rated first month and the second month in advance during your SIM activation, you can simply pay your bill by monthly as usual for the subsequent months until your \"promo months\" begin.\r\n\r\n"},{"question":"If I initiated a number port-in at a physical store in late Aug 2025, but the port-in isn't yet complete, am I still eligible for the promotion?","answer":"You're eligible for this promotion if you:\r\n\r\n\u2714\ufe0f Activate a SIM card and submit your port-in request for an eligible plan at a physical store between Aug 1 -31, 2025.\r\n\u2714\ufe0f Successfully complete your number port-in by Sep 31, 2025\r\n\u2714\ufe0f Please note: your number must be ported from a non-Singtel network operator."},{"question":"If I order a SIM card at www.zym.sg in late Aug 2025, but the port-in isn't yet complete, am I still eligible for the promotion?","answer":"You're eligible for this promotion if you:\r\n\r\n\u2714\ufe0f Order a SIM card for an eligible plan at www.zym.sg between Aug 1 - 31, 2025.\r\n\u2714\ufe0f Successfully complete your number port-in by Sep 31, 2025.\r\n\u2714\ufe0f Please note: your number must be ported from a non-Singtel network operator."},{"question":"Are additional add-ons or pay-per-use roaming calls also free?","answer":"During your <b>\"promo months\"<\/b>, you will be exempt from paying the subscription plan fee for your eligible plan only. Any additional add-on purchased or per-per-use services are chargeable. "},{"question":"What happens if I change or terminate my plan within the first 6 months, or during the \"promo months\" period?","answer":"Please do not do this. Doing so will immediately void your eligibility for the\"promo months\""},{"question":"What happens if I transfer my mobile number to another person within the first 6 months, or during the \"promo months\" period?","answer":"Please do not do this. Doing so will immediately void your eligibility for the \"promo months\""},{"question":"Is it possible to transfer the \"promo months\" to another individual or redeem them for cash?","answer":"No, the free credits provided to offset your plan subscription are not transferable to another person and cannot be cashed out or exchanged for monetary value. These credits are intended solely for the direct use of the eligible customer on their subscribed plan.\r\n\r\nIf your subscribed plan is terminated or becomes inactive, any remaining promotional credits intended for the \"promo months\" will be immediately voided."}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SG60 Non-Singtel Port in (Free 6 - 9 months promo) | ZYM Mobile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SG60 Non-Singtel Port in (Free 6 - 9 months promo) | ZYM Mobile\" \/>\n<meta property=\"og:url\" content=\"https:\/\/testdev.zym.sg\/website\/faq\/non-singtel-port-in-free-6-months-promo\/\" \/>\n<meta property=\"og:site_name\" content=\"ZYM Mobile\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/zym.sg\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-08T02:15:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/testdev.zym.sg\/website\/wp-content\/uploads\/2022\/07\/membership-ic@3x.png\" \/>\n\t<meta property=\"og:image:width\" content=\"180\" \/>\n\t<meta property=\"og:image:height\" content=\"180\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/testdev.zym.sg\/website\/faq\/non-singtel-port-in-free-6-months-promo\/\",\"url\":\"https:\/\/testdev.zym.sg\/website\/faq\/non-singtel-port-in-free-6-months-promo\/\",\"name\":\"SG60 Non-Singtel Port in (Free 6 - 9 months promo) | ZYM Mobile\",\"isPartOf\":{\"@id\":\"https:\/\/testdev.zym.sg\/website\/#website\"},\"datePublished\":\"2023-01-13T06:44:21+00:00\",\"dateModified\":\"2025-08-08T02:15:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/testdev.zym.sg\/website\/faq\/non-singtel-port-in-free-6-months-promo\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/testdev.zym.sg\/website\/faq\/non-singtel-port-in-free-6-months-promo\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/testdev.zym.sg\/website\/faq\/non-singtel-port-in-free-6-months-promo\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/testdev.zym.sg\/website\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SG60 Non-Singtel Port in (Free 6 &#8211; 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