{"id":3594,"date":"2023-09-19T16:59:28","date_gmt":"2023-09-19T09:59:28","guid":{"rendered":"https:\/\/testdev.zym.sg\/website\/?post_type=faq&#038;p=3594"},"modified":"2025-08-26T14:35:10","modified_gmt":"2025-08-26T07:35:10","slug":"evoucher","status":"publish","type":"faq","link":"https:\/\/testdev.zym.sg\/website\/faq\/evoucher\/","title":{"rendered":"About sign up gifts (eVoucher)"},"content":{"rendered":"","protected":false},"featured_media":461,"template":"","meta":{"inline_featured_image":false},"acf":{"content":[{"question":"How to get a $90 Samsung Tab, $50 accessories and $70 Apple Airpod Pro 2nd Gen eVouchers sign up gift?\r\n","answer":"(Updated 01 Dec 2024)\r\n\r\nZYM is offering a sign-up promotion of <b>$90 Samsung Tab + $50 accessories + $70 Apple Airpod Pro 2nd Gen eVouchers<\/b> to all new customers who sign up or port over for any eligible ZYM Mobile plan from 01 Dec 2024, until further notice.\r\n\r\nAfter you\u2019ve activated the SIM card, you shall get both eVoucher sent to your registered email within 5 business days. Included in the email, you may receive the detailed instructions on how to use the eVouchers.\r\n\r\n<b>All of our plans shown in www.zym.sg. are eligible for the sign up eVouchers gifts.<\/b>\r\n\r\n\r\n"},{"question":"What can I do with the $90 Samsung Tab, $50 accessories and $70 Apple Airpod Pro 2nd Gen eVouchers?","answer":"(Updated 12 Dec 2024)\r\n\r\nYou can redeem your eVouchers on the following device models. The prices listed below already reflect the eVoucher discount, incl of GST\r\n\r\n<b>$90 Samsung Tab eVoucher may redeem for:<\/b>\r\n\u2705 Galaxy Tab S9 FE WIFI (6GB\/128GB) $585\r\n\u2705 Galaxy Tab S9 FE 5G (6GB\/128GB) $737\r\n\u2705 Galaxy Tab S9 WIFI (8GB\/128GB) $1,048\r\n\u2705 Galaxy Tab S9 5G (8GB\/128GB) $1,250\r\n\u2705 Galaxy Tab S9+ 5G (12GB\/256GB) $1,513\r\n\u2705 Galaxy Tab S9 ULTRA WIFI (12GB\/256GB) $1,614\r\n\u2705 Galaxy Tab S9 ULTRA 5G (12GB\/256GB) $1,815\r\n\u2705 Galaxy Tab A9 LTE (4GB\/64GB) $242\r\n\u2705 Galaxy Tab S10 ULTRA WIFI (12GB\/256GB) $1,614\r\n\u2705 Galaxy Tab S10 ULTRA 5G (12GB\/256GB) $1,815\r\n\r\n\r\n<b>$50 Samsung accessories eVoucher may redeem for:<\/b>\r\n\u2705 GALAXY WATCH7 BT 40MM - $398\r\n\u2705 GALAXY WATCH7 LTE 40MM - $498\r\n\u2705 GALAXY WATCH7 BT 44MM - $448\r\n\u2705 GALAXY WATCH7 LTE 44MM - $548\r\n\u2705 GALAXY BUDS3 - $208\r\n\u2705 GALAXY BUDS3 - $308\r\n\u2705 GALAXY WATCH5 LTE 44MM - $229\r\n\u2705 GALAXY WATCH5 BT 44MM - $209\r\n\u2705 GALAXY WATCH PRO BT 45MM - fr $249\r\n\u2705 GALAXY WATCH PRO LTE 45MM - fr $269\r\n\r\n<b>$70 Apple Airpod Pro 2nd Gen eVoucher may redeem for:<\/b>\r\n\u2705 APPLE AIRPOD PRO 2ND GEN (USB-C) - $279\r\n\r\nRedemption stocks are limited. So be quick!"},{"question":"How do I use the eVouchers?","answer":"(Updated 14 Apr 2025)\r\n\r\nYou may utilize the $90 Samsung Tab & $50 accessories e Voucher only at below 5 participating Samsung Experience Stores only.\r\n\r\n\u2705 Samsung Experience Store in Plaza Singapura\r\n\u2705 Samsung Experience Store in Westgate\r\n\u2705 Samsung Experience Store in VivoCity\r\n\u2705 Samsung Experience Store in Bedok Mall\r\n\u2705 Samsung Experience Store in Serangoon Nex\r\n\r\n\r\n$70 Apple Airpod Pro 2nd Gen eVouchers only at below 4participating Singtel Stores and HQ Ubi only.\r\n\r\n\u2705 Singtel Exclusive Retailer ION\r\n\u2705 Singtel Exclusive Retailer Compass One\r\n\u2705 Singtel Exclusive Retailer Junction 8\r\n\u2705 Singtel Exclusive Retailer HabourFront\r\n\u2705 ZYM HQ - 53 Ubi Crescent S408594\r\n\r\nBe sure to present the eVoucher to a Sales Representative at any participating store upon redeeming your eVouchers. You may also be asked to show your active ZYM number as proof that you are a new ZYM customer.\r\n\r\nDO NOT\u00a0go to the wrong stores! Otherwise, you'll be missing out on this sweet deal!"},{"question":"Can I use the eVoucher on other items or cash?","answer":"I'm afraid not! \r\n\r\nThis eVoucher holds a specific value that can only be used towards eligible products as outlined. It cannot be redeemed for cash, credit, or any other alternatives."},{"question":"When will my eVouchers expire?","answer":"Your eVouchers will expire <b>30 days later<\/b> after you receive your eVoucher email or if our stocks are depleted. \r\n\r\nFor example, if you've signed up ZYM on 30 Nov 2024 (Last day of campaign) and you received your eVoucher email by 7 Dec 2024, your eVoucher shall continue to be valid for the next 30 days.\r\n\r\nBe quick or you'll never know what you have missed. \r\n"},{"question":"Are the eVouchers stackable with prevailing promotions?","answer":"I'm afraid not. \r\n\r\nThe issued eVouchers are <b>not<\/b> stackable to any prevailing promotions at all mentioned retail stores.  \r\n\r\n"},{"question":"Must I sign up for a ZYM subscription plan to get these eVouchers?","answer":"The answer is YES, Of course!"},{"question":"I signed up for a ZYM plan, but I haven't yet received the eVoucher redemption email after 5 working days. What should I do?","answer":"Rare, but it happens. \r\n\r\nThe best way to get help with this is to contact ZYM Customer Service directly to find out more.\r\n\r\n\r\n<b>Need help?<\/b>\r\nContact ZYM cuscare <b><a href=\"https:\/\/api.whatsapp.com\/send\/?phone=6580900000&text&type=phone_number&app_absent=0\"><u>here<\/u><\/a><\/b>"},{"question":"When will this promotion end?","answer":"This promotion is from <b>12 Dec 2024 onwards, until further notice<\/b>\r\n\r\nAfterwards, any customers who sign up \/ port over to ZYM will not be receiving the eVoucher email for the eVouchers anymore.\r\n\r\nSo, why wait?"},{"question":"I am an existing ZYM customer. Will I get this promo offer too?","answer":"Of course! How can we possibly left you out?\r\n\r\nIf you are an existing ZYM customer, simply head down to the participating stores and show our friendly sales rep your ZYM App \/ ZYM Number and tell them you want to have this promotion. \r\n\r\nUpon verifying your details, you shall be automatically granted the same discount entitlement as new sign up. 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