{"id":5740,"date":"2024-07-15T07:19:50","date_gmt":"2024-07-15T00:19:50","guid":{"rendered":"https:\/\/testdev.zym.sg\/website\/?post_type=faq&#038;p=5740"},"modified":"2025-04-17T12:24:04","modified_gmt":"2025-04-17T05:24:04","slug":"volte","status":"publish","type":"faq","link":"https:\/\/testdev.zym.sg\/website\/faq\/volte\/","title":{"rendered":"VoLTE is here!"},"content":{"rendered":"","protected":false},"featured_media":457,"template":"","meta":{"inline_featured_image":false},"acf":{"content":[{"question":"What is VoLTE?","answer":"VoLTE stands for Voice over LTE. It's a technology that allows <b>high-quality voice calls<\/b> to be made over a 4G LTE network instead of the traditional circuit-switched networks."},{"question":"What are the benefits of VoLTE?","answer":"\u2705 <b>Superior call quality<\/b>: HD voice for clearer, more natural-sounding calls.\r\n\u2705 <b>Faster call setup<\/b>: Calls connect almost instantly.\r\n\u2705 <b>Improved network efficiency<\/b>: More efficient use of network resources.\r\n\u2705 <b>Simultaneous voice and data<\/b>: Use data (e.g., web browsing) while on a call."},{"question":"How is VoLTE different from traditional calls?","answer":"Traditional calls use circuit-switched networks, while VoLTE uses packet-switching over the data network <b>(LTE)<\/b>. This allows for better quality and more efficient use of resources"},{"question":"Do I need a special phone for VoLTE? What phone model supports VoLTE?","answer":"Yes, your phone needs to be <b>VoLTE-compatible<\/b>. Most newer smartphones (4G \/ 5G) support VoLTE.\r\n\r\n\u2705  Apple: iPhone 6s and newer models (running iOS 15 and above)\r\n\u2705  Samsung: Galaxy A series, S series, Note series, Z series (most recent models)\r\n\u2705  Huawei: Mate series, P series, Nova series (most recent models)\r\n\u2705  Honor: Magic series, Honor series (most recent models)\r\n\u2705  Oppo: Reno series, Find series (most recent models)\r\n\u2705  Vivo: V series, X series, Y series (most recent models)\r\n\u2705  Xiaomi: Redmi series, Mi series (most recent models)\r\n\u2705  Google: Pixel series (most recent models)\r\n\u2705  OnePlus: Most recent models\r\n\r\nThis list of supported devices may not be complete. If your device isn't listed, try searching online to see if it supports VoLTE."},{"question":"Does VoLTE use more data than regular calls?","answer":"Need not worry...\r\n\r\nVoLTE calls generally use slightly more data than traditional calls, but the difference is often negligible."},{"question":"I am sure my device is VoLTE compatible, but I'm still not getting VoLTE. What should I do?","answer":"First, make sure your current SIM subscription supports 5G network connectivity. \r\n\r\nNext, If you are using a VoLTE compatible device, follow the steps to enable your VoLTE.\r\n\r\n\u2705 <u><b>For Android devices<\/b><\/u> \r\nGo to Setting > Connection > Mobile networks > Under Network mode > Choose the one with LTE. Now, try to make a call and you'll see VoLTE on your top right corner of your device. \r\n\r\n\u2705 <u><b>For iOS devices<\/b><\/u> \r\nGo to Setting > Mobile Data Options > Choose Voice & Data > Choose 4G \/ 5G, enable VoLTE if you see it. Now, try to make a call and you'll see 4G \/ 5G on your top right corner of your device. \r\n\r\n<b>Keynote <\/b>\r\nSeeing \"H+\" or \"3G\" during calls may mean your device lacks VoLTE support or hasn't enabled it.\r\n\r\n\r\n<b>Need help?<\/b>\r\nContact ZYM cuscare <b><a href=\"https:\/\/api.whatsapp.com\/send\/?phone=6580900000&text&type=phone_number&app_absent=0\"><u>here<\/u><\/a><\/b> "},{"question":"I'm looking for a ZYM Mobile plan that includes VoLTE. Which plans offer this feature?","answer":"All ZYM Mobile plans support VoLTE\r\n"},{"question":"Are there any additional charges for using VoLTE in ZYM Mobile?","answer":"No at all! ZYM Mobile does not charge additional fee for this service. "},{"question":"Can I use VoLTE internationally with ZYM Mobile? Do I require any special setting for it?","answer":"Unfortunately, VoLTE may not be available once you are connected to other roaming partners outside of Singapore"},{"question":"Despite having an LTE connection on my imported phone, VoLTE isn't functional. Why?","answer":"Non-local handsets, even with VoLTE enabled, may not work with local VoLTE due to LTE band incompatibility, missing carrier software, lack of roaming agreements, absence of local certification, or other network restrictions. \r\n\r\nZYM strongly advises purchasing or using imported handsets and is not liable for any issues arising from non-local devices."}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VoLTE is here! | ZYM Mobile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VoLTE is here! | ZYM Mobile\" \/>\n<meta property=\"og:url\" content=\"https:\/\/testdev.zym.sg\/website\/faq\/volte\/\" \/>\n<meta property=\"og:site_name\" content=\"ZYM Mobile\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/zym.sg\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-17T05:24:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/testdev.zym.sg\/website\/wp-content\/uploads\/2022\/07\/idd-ic@3x.png\" \/>\n\t<meta property=\"og:image:width\" content=\"180\" \/>\n\t<meta property=\"og:image:height\" content=\"180\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/testdev.zym.sg\/website\/faq\/volte\/\",\"url\":\"https:\/\/testdev.zym.sg\/website\/faq\/volte\/\",\"name\":\"VoLTE is here! 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