{"id":6231,"date":"2025-01-07T11:21:29","date_gmt":"2025-01-07T04:21:29","guid":{"rendered":"https:\/\/testdev.zym.sg\/website\/?post_type=faq&p=6231"},"modified":"2025-06-24T16:23:02","modified_gmt":"2025-06-24T09:23:02","slug":"foc-sim","status":"publish","type":"faq","link":"https:\/\/testdev.zym.sg\/website\/faq\/foc-sim\/","title":{"rendered":"(Promo) About Free 3GB Data plan"},"content":{"rendered":"","protected":false},"featured_media":463,"template":"","meta":{"inline_featured_image":false},"acf":{"content":[{"question":"Is it true that ZYM Mobile offers a free 3GB Data plan when signing up for a ZYM Mobile plan?","answer":"Yes, this is true! <\/b>\r\n\r\nStarting 10 Jan 2025, if you order for a ZYM Mobile plan from WWW.ZYM.SG, and opt to self-collect and activate your plan at the collection venue, you shall get an additional SIM card with a 3GB Monthly Local Data, totally Free! \r\n\r\nAlternatively, you may also enjoy the same promo if you sign up for any ZYM Mobile plan directly at the below mentioned outlet: \r\n\r\n\ud83d\udc49 ZYM HQ @ mDR Limited (53 Ubi Crescent, S408594)\r\n\ud83d\udc49 Samsung Experience Store (Westgate)\r\n\ud83d\udc49 Samsung Experience Store (Plaza Singapura)\r\n\ud83d\udc49 Samsung Experience Store (Vivocity)\r\n\ud83d\udc49 Samsung Experience Store (Bedok Mall)\r\n\ud83d\udc49 Samsung Experience Store (Serangoon Nex)\r\n\ud83d\udc49 Singtel Exclusive Retailer (Junction 8)\r\n\ud83d\udc49 Singtel Exclusive Retailer (Orchard ION)\r\n\ud83d\udc49 Singtel Exclusive Retailer (Harbour Front)\r\n\ud83d\udc49 Singtel Exclusive Retailer (Compass One)\r\n\r\nBe informed that this promo is while stocks last."},{"question":"I ordered a ZYM Mobile plan and chose to have the SIM card delivered or mailed to my home address. Am I eligible for having this Free 3GB Data plan?","answer":"I'm afraid not.<\/b> To enjoy this promotion, you must:\r\n\r\n\ud83d\udc49 Order a ZYM Mobile plan from WWW.ZYM.SG, opt to self collect and activate the SIM card immediately at the collection venue.\r\n\r\n\ud83d\udc49 Or, sign up for a ZYM Mobile Plan directly at our preferred reseller outlet in ZHM HQ, Samsung Experience Store (Vivocity, Plaza Singapura, Westgate) or Singtel Exclusive Retailer (Junction 8, Orchard ION, Harbour Front, Hougang Mall or Compass One)\r\n\r\nOther sign up methods are not eligible for this promotion."},{"question":"I've signed up a ZYM Mobile plan directly from a 3rd party reseller. Am I eligible for having this Free 3GB Data plan?","answer":"b>I'm afraid not.<\/b> To enjoy this promotion, you must:\r\n\r\n\ud83d\udc49 Order a ZYM Mobile plan from WWW.ZYM.SG, opt to self collect and activate the SIM card immediately at the collection venue.\r\n\ud83d\udc49 Or, sign up for a ZYM Mobile Plan directly at our preferred reseller outlet at Samsung Experience Store (Vivocity, Plaza Singapura, Westgate) or Singtel Exclusive Retailer (Junction 8, Orchard ION, Harbour Front, Hougang Mall or Compass One)\r\n\r\nOther sign up methods are not eligible for this promotion."},{"question":"Does this Free 3GB Data Plan last forever?","answer":"The SIM card is free forever!<\/b>\r\n\r\nAs part of this promotion, the 3GB monthly local data is valid for 12 months from date of activation. Thereafter, the SIM card remains active while the 3GB monthly local data shall expire. \r\n\r\nWe may likely extend this benefit, providing you with the same or even more value afterwards. Stay tune\r\n"},{"question":"Will I be able to make outgoing local calls or SMS using this free 3GB Data plan?","answer":"While this SIM card comes with a free 3GB of monthly local data, there are no talktime or SMS allocated. \r\n\r\nYou have the flexibility to purchase local talktime or sms plans through the ZYM Mobile app whenever you need them."},{"question":"Will I be able to receive incoming local calls or SMS using this free 3GB Data plan?","answer":"Yes, you will still be able to receive local incoming call and sms."},{"question":"Am I able to make international call or SMS with this free 3GB Data plan from Singapore?","answer":"You can send international SMS with this SIM card, but standard pay-as-you-go rates apply. To make international calls, you'll need to purchase an IDD add-on through the ZYM Mobile app.\r\n\r\nUnless necessary, you are advised NOT<\/b> to send international SMS as they are very costly. \r\n\r\nCheck International SMS rates here<\/u><\/a><\/b>"},{"question":"Am I able to make roaming call or SMS with this free 3GB Data plan while I'm out of Singapore?","answer":"You can make roaming call and SMS with this SIM card, but standard pay-as-you-go rates apply. \r\n\r\nUnless necessary, you are advised NOT<\/b> to use such roaming services as they are very costly. \r\n\r\nCheck Roaming call & SMS rates here<\/u><\/a><\/b>"},{"question":"Am I able to use roaming data with this free 3GB Data plan while I'm out of Singapore?","answer":"Yes, you may. \r\n\r\nTo use Roaming Data, simply use the ZYM Mobile App to purchase a Roaming data plan for your destination. "},{"question":"Can I port in to this plan?","answer":"The short answer is, No. "},{"question":"I am currently an existing ZYM Subscriber. May I swap my current plan to this free 3GB Data plan?","answer":"I'm afraid not. \r\n\r\nExisting plan subscribers are not allowed to swap to this plan."},{"question":"May I swap my free 3G Data plan to another plan in ZYM?","answer":"I'm afraid not. \r\n\r\nThe 3GB SIM plan cannot be swap to another plan in ZYM."},{"question":"May I port out to another Telco with this Free 3GB Data plan?","answer":"I'm afraid not. \r\n\r\nThis free 3GB plan is a special promotional bonus for eligible customers who signed up for a ZYM Mobile Plan from 10 Jan 2025! It's our way of saying thanks for choosing ZYM. \r\n\r\nPorting out to another Telco provider will be rejected."},{"question":"I've signed up 3 ZYM plans in one of the eligible venues. Am I entitled for 3x Free 3GB Data plan?","answer":"Sure you do!\r\n\r\nYou shall get a free 3GB Data plan for each ZYM Mobile plan you've signed up for. \r\n\r\nHowever, do take note that under regulation, a single NRIC\/FIN may only subscribe up to 10 subscription lines. 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