{"id":739,"date":"2022-09-05T04:06:54","date_gmt":"2022-09-05T04:06:54","guid":{"rendered":"https:\/\/testdev.zym.sg\/website\/website\/?post_type=faq&#038;p=739"},"modified":"2024-10-23T12:51:40","modified_gmt":"2024-10-23T05:51:40","slug":"5g-data","status":"publish","type":"faq","link":"https:\/\/testdev.zym.sg\/website\/faq\/5g-data\/","title":{"rendered":"Learn more on ZYM 5G network"},"content":{"rendered":"","protected":false},"featured_media":451,"template":"","meta":{"inline_featured_image":false},"acf":{"content":[{"question":"What is ZYM's 5G plan?","answer":"In partnership with Singtel, the Roam Pro 5G is a 5G NSA postpaid SIM-only plans that offers the most powerful 5G NSA network in Singapore. \r\n\r\nVisit www.zym.sg for more info.\r\n\r\nExperience ultra-fast speeds, ultra low latency, and better bandwidth. "},{"question":"What is the ZYM 5G speed range?","answer":"Speed is always an important consideration. \r\n\r\nAt ZYM, we constantly strive to optimize our network so you can enjoy the best speeds.\r\n\r\n<b>Our 5G NSA network speeds can be found below <\/b>\r\n\ud83d\udc49 Theoretical >1Gbps\r\n\ud83d\udc49 Typical Downlink 100Mbps \u2013 >1Gbps\r\n\ud83d\udc49 Typical Uplink 35 \u2013 90 Mbps\r\n\r\nSpeeds may vary depending on devices, population density, and other environmental factors. Speeds may also be affected when indoors or when underground. \r\n\r\nOverall on average, 5G NSA speed is still significantly faster than 4G."},{"question":"What is the difference between 5G NSA and 5G SA?","answer":"It is worth pointing out the two main iterations of 5G: NSA and SA.\r\n\r\n5G Non-standalone (NSA) reuses existing 4G facilities for certain aspects of communicating with mobile devices, with cutting-edge 5G radio systems performing the actual communication with 5G devices.\r\n\r\nOn the other hand, 5G Standalone (SA) works on an independent network designed and deployed from the ground up solely to support 5G.\r\n\r\nCompared to 4G, 5G SA delivers twice the responsiveness, 30% faster uploads, and strengthened authentication and encryption capability. With much greater bandwidth and near instant responses, 5G SA will enable revolutionary applications like self-driving cars, real-time immersive entertainment, and massive IoT (Internet of Things) connections.\r\n\r\nHowever as of current, ZYM mobile only supports 5G NSA. "},{"question":"How to subscribe to a 5G plan?","answer":"Head to  www.zym.sg  and look out for the latest 5G plans available."},{"question":"I am currently on a 4G plan with ZYM Mobile. May I upgrade my plan to 5G?","answer":"Of course you may! Simply drop a message to ZYM Cuscare to request for an upgrade. Do note that T&Cs apply."},{"question":"My handset does not support 5G. Can I still get a 5G plan?","answer":"You must have a 5G handset in order to use the 5G plan. We recommend customers get 5G handsets from us as they have been certified to be compatible with our 5G network. \r\n\r\n\r\n<b>How to use 5G on my phone?<\/b>\r\n\ud83d\udc49 Open Settings, search for Network \/Connection\r\n\ud83d\udc49 Choose mobile networks > Network mode\r\n\ud83d\udc49 Choose 5G\/LTE\/3G\/2G (auto connect)\r\n\r\nYou should be able to see a 5G icon on your 5G compatible device when you are within a 5G covered area."},{"question":"Where can I use the ZYM 5G service?","answer":"In partnership with Singtel, our 5G NSA network covers islandwide Singapore. \r\n\r\nPlease find our full area of coverage at www.singtel.com\/5G"},{"question":"How do I check if I have been provisioned for 5G service? ","answer":"You can check if \u201c5G Service\u201d is available under the details addon of ZYM mobile app.\r\n"},{"question":"If I am not in the 5G network area, what will happen?","answer":"You will continue to enjoy undisrupted 4G connectivity on our ZYM network."},{"question":"What technology does ZYM 5G use?","answer":"ZYM 5G NSA is running on both 2.1GHz and 3.5GHz spectrums. 3.5GHz spectrum should provide higher theoretical speeds compared to the 2.1GHz spectrum."},{"question":"What will happen to my 4G network? Can I still enjoy 4G?","answer":"Yes, our 4G network will still be available for our customers.\r\nRest assured that our 4G network will not be impacted by our 5G rollout."},{"question":"Do I need a new 5G SIM card after I subscribe to 5G?","answer":"No. You do not need a new SIM card to use 5G NSA. "},{"question":"Which devices support ZYM's 5G?","answer":"The list will be very long...\r\n\r\nIt's best to simply google your phone model to determine if it does support 5G Network or not. \r\n"}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Learn more on ZYM 5G network | ZYM Mobile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Learn more on ZYM 5G network | ZYM Mobile\" \/>\n<meta property=\"og:url\" content=\"https:\/\/testdev.zym.sg\/website\/faq\/5g-data\/\" \/>\n<meta property=\"og:site_name\" content=\"ZYM Mobile\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/zym.sg\" \/>\n<meta property=\"article:modified_time\" 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