Terms & Conditions

1. Super 5G (No contract) is an enhanced Elite 4G plan with a 5G add-on that transforms all data into 5G connectivity. Super 5G comes with a 110GB base + Bonus 10GB + Bonus 20GB local data for a period of 12-month. Thereafter, the plan reverts to 110GB base + Bonus 10GB local data forever. Unlimited Mins is capped at 10,000 based on FUP.
2. Mega 5G (No contract) is an enhanced Prime 4G plan with a 5G add-on that transforms all data into 5G connectivity. Mega 5G comes with a 80GB base + Bonus 10GB + Bonus 20GB local data for a period of 12-month. Thereafter, the plan reverts to 80GB base + Bonus 10GB local data forever.
3. Elite 4G (No contract) comes with a 110GB base + Bonus 20GB local data for a period of 12-month. Thereafter, the plan reverts to 110GB forever. Unlimited Mins is capped at 10,000 based on FUP.
4. Prime 4G (No contract) comes with a 80GB base + Bonus 20GB local data for a period of 12-month. Thereafter, the plan reverts to 80GB forever.
5. Basic 4G (No contract) comes with a 20GB base data forever.
6. All above-mentioned plans’ unused base data are rollable for next 1-month.
7. Customers who subscribe to ZYM Mobile's no-contract plans are subject to a minimum subscription period of 2 months. During this time, they may port out to other telcos, but they will not be eligible for a refund of any unused service fees or any other benefits accrued under subscribed plan.
8. Subscriber's port-in number must fulfilled the obligation(s) from your existing Telco. ZYM Mobile is not liable for any early termination charges, or other related fee, imposed by your existing Telco.
9. From time to time, a subscriber's port-in may fail due to many reasons, such as incorrect account information, technical issues, or delays on the part of the previous carrier. In the event of a port-in failure, ZYM Mobile is not liable for any delay or inconvenience caused. No refund will be given.
10. (Promotion) Subscriber who signs up Prime 4G, Elite 4G, Mega 5G and Super 5G shall enjoy Free 1GB shared roaming between Malaysia, Thailand and Indonesia, per month for a period of 12-month. This promo lasts until 31 Dec 2023.
11. (Promotion) Subscriber who signs up any ZYM Mobile plan shall be entitled to a $100 discount e-voucher on selected Samsung Experience Stores (Jem, Vivocity, Plaza Sing), and $100 discount e-voucher on selected Singtel Exclusive Shops (Junction 8, Compass One, ION Orchard, Hougang Mall, Harbour Front Centre). e-Vouchers shall be sent to subscriber's registered email in 5 business days. (Exclude Sat, Sun & PH). This promo lasts until 31 Oct 2023
12. (Promotion) Subscriber who signs up any ZYM Mobile plan shall be entitled for: 1 x $50 evoucher on Airpod Pro Gen 2, and 1 x $88 eVoucher for Galaxy watches 4 / 5 / 6 & Galaxy Buds 2 Pro, and 1 x $115 eVoucher for Samsung Tab A6 WIFI. A redemption email together with the eVouchers shall be sent to subscriber's registered email in 5 business days.(Exclude Sat, Sun & PH). Instructions on where and how to redeem the evouchers shall also be described in the email. eVouchers are valid for 30 days from the date you received the redemption email. This promo lasts until 15 Mar 2023, or while stocks last. For the T&Cs and exact product model, please refer to FAQ: XXXXXXXXXXX