After activate your SIM card, you will be charged on the current month's prorate and 1-month advance.

Subsequently, you may expect to receive your bill invoice by the 5th of each month.

It's simple as pie! Simply:

✅ On the ZYM app > Go to Bill, to change update your card details

Please be aware that we only presently support Mastercard/Visa Debit and Credit cards (Amex card is not supported)

ZYM mobile sends the monthly billing statement to every subscriber via ZYM mobile app and registered email, typically on the 5th of each month.

✅ If you have a credit / debit card saved for monthly recurring payment - You may expect the first bill deduction occurs on the 10th day of each month. If this deduction is unsuccessful, additional 3 attempts by end of the month.

✅ If you wish to settle your bill by paying by cash - Visit any of our reseller outlet https://zym.sg/find-us/

Kindly take note that failure to pay shall result in total service termination. Customer is to contact ZYM CusCare for assistance.

For bill related enquiries, WhatsApp to ZYM Cuscare @ 80404040.

You may pay your bill with cash at our Reseller outlets.

You may find the list of locations here: https://zym.sg/find-us/

ZYM mobile sends the monthly billing statement to every subscriber via ZYM mobile app and registered email, typically on the 5th of each month.

If you have missed your payment, customers shall get an SMS as a reminder after each unsuccessful attempt.

For other payment options, WhatsApp to ZYM Cuscare @ 80404040.

The best way is to saved a Credit / Debit card in ZYM Mobile app for monthly recurring bill payment. Currently, ZYM supports Mastercard/Visa Debit, Credit, and Virtual Credit Card. (Amex card is not supported)

Logon to ZYM Mobile app > My Bill, and follow the few easy steps to pay your bills immediately or save a card for monthly recurring payment.